classified postings

• how to post
• are all ads free?
• how to reply
• what is 2-way email relay?
  
• how to edit or delete
• how to re-post
• how to add images
• resend post/edit/delete email
• user accounts
• phone verification
• where is my posting?
• where is my self-publishing email?
• why was my posting deleted?
• what are “flags” and “flagging”
• what HTML is supported?
• what are favorites?
• where can i advertise my services?
• email rejected – non-generic DNS
• email rejected – rDNS failure
• frequently asked questions

paid postings

• vehicles by dealer fees
• vehicle by owner fees
• posting fees
• how to submit a paid post
• lifespan of posts
• how to edit or delete a paid post
• how to repost a paid post
• pay an invoice online
• paid posts: frequently asked questions

avoiding scams and fraud

• spotting and avoiding scams
• what is “phishing”?
• who is posting ads in my account?
• why is CL emailing me to log in?
• can I trust this great but odd deal?

miscellaneous 

• system status
• searching craigslist
• “help desk” forum
• contact us

LEGAL, copyright, harassment

• law enforcement (subpoenas, etc)
• copyright violation
• personal harassment
• terms of use